Using your private medical insurance

KIMS Hospital is approved by all major medical insurance companies. If you have a personal insurance policy, or your company provide it for you, you can use it to pay for your care from your initial consultation through to treatment, surgery and aftercare such as physiotherapy.

Not all insurance plans cover the same things. It’s important to check exactly what you are covered for with your insurance provider. Here’s how to use your private health insurance to make a medical claim:

1. Get a GP referral

To claim through your private medical insurance, you will most likely need a referral from your GP or other health professional.

There are some instances where your insurance company might let you self-refer for treatment such as physiotherapy. You’ll need to check that with your insurer directly.

2. Book your appointment with us

Once you have your referral from your GP, You can call or email our enquiries team who will give you all the information you need about our available services, treatments, consultants and appointment times.

There are no waiting lists, and you can often see a consultant in as little as 24 hours.

 

3. Get in touch with your insurance company

Our team will give you all the information you need in order for your insurance company to provide you with an authorisation code.

It is important to contact your medical insurance provider to make sure that your possible treatment is covered by your policy.

Your provider will be able to discuss your policy with you and help you understand if there are any limits or excesses on your policy you need to be aware of.

In some circumstances, our team may be able to speak to your insurer on your behalf if you have any issues with the details of your appointment

4. Contact our team to give us your authorisation code

We’ll need to get your authorisation code to make sure the appointment is covered by your insurance provider. You can call our team or bring it with you on the day of your appointment.

Why choose KIMS Hospital

Safe, outstanding quality care

As the largest independent hospital in Kent, we will provide safe, outstanding quality care to you at every stage of your journey from diagnosis to recovery

Fast access to expert consultants

We work with leading consultants offering treatments across a wide range of medical services

State-of-the-art facilities

Our state-of-the-art imaging, diagnostic and operating environments and innovative technology support a wide range of specialist services

The people caring for you

Our dedicated teams work together as one to care and support you and your visitors while you are with us

Our patients recommend us

Our patients are at the heart of everything we do and we’re proud that they recommend us

Award winning hospital

Our accreditations and awards recognise the care we give our patients and how we look after our team

Funding your care is simple

However you choose to fund your healthcare treatment, accessing care at Kent’s largest independent hospital is straight-forward

Patient stories

My stay at KIMS Hospital was great, they really couldn’t do enough for me. The nursing team were incredibly caring and helpful at a very daunting time; everyone put me at ease. Colin Turner – Knee replacement
I didn’t really think anything of the lump at first… I have private medical insurance through my husband’s work, so I booked an appointment in the Breast Clinic at KIMS Hospital. Imelda Bell – Breast clinic
Going into KIMS Hospital, it was so welcoming and so hospitable, within such lovely environments where you come in it feels more like a hotel than a hospital. Phillipa – KIMS Hospital patient
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Our team are on hand to help answer any queries you might have about coming to KIMS Hospital. You can use the form below and one of our team will be in touch. Alternatively to speak to a member of our team, please call 01622 237 500.

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If you would like to book an appointment, you can use the form below and one of our team will be in touch.

Alternatively to speak to a member of our team, please call 01622 237 500.

  • We would like to send you the latest marketing information about our services and what’s happening at KIMS Hospital. If you don’t want to give consent for this, we will still be able to get in touch with you about your enquiry. Please tick how you’d like to receive marketing information.
  • We may contact you by email or phone about your enquiry. If we try to contact you by phone and you are not available, we might leave a voicemail for you. Please ensure you’re happy with this when providing contact details.
  • This field is for validation purposes and should be left unchanged.