Our patients recommend us

Our patients are at the heart of everything we do. We provide the best possible care for you at every stage from diagnosis to recovery and we are proud that our patients would recommend us.

Patient satisfaction

To help us continually develop and improve our services, we ask all our patients who have care with us to provide feedback via a satisfaction survey. From August 2022 to October 2022, this is what our patients said about us: this is what our patients said about us:

  • 100% of patients rated care and helpfulness of consultant as good or better.
  • 100% of patients rated the cleanliness of the department visited as good or better.
  • 100% of patients rated their overall opinion of accommodation as good or better.
  • 100% of patients rated their overall opinion of nursing care as good or better.  
  • 99% patients rated experience of our service as very good or good.


Our patient testimonials

We receive a lot of great informal feedback from our patients via our Facebook page, email, in person or through the numerous thank you cards our teams receive.

“I can’t recommend you enough ! Fantastic treatment from beginning to end. Staff, consultants, cleanliness, welcoming and the surgeon I applaud you.. what a team … thank you all. You get my vote.”

“Fantastic hospital, lovely staff. My experience at KIMS was amazing and I would highly recommend KIMS.”

“Attention to care by all staff was impeccable. All staff members were so caring and kind and attended to my every need. “

“I can’t thank the staff and especially Dr Winston Martin enough for my treatment. I had my consultation and procedure all in a week. I feel amazing and have my life back and for that I am truly grateful. The nurses were caring and informative and Collette put me at ease with her chatty personality and knowledge. Thank you with all my heart. Literally x”

“[I was] cared for with empathy & compassion. Every member of staff who I came into contact was excellent.”

“I felt that I was looked after from the moment I walked through the hospital door with thoughtfulness and care.”

“Mr Connell has given me my life back and I’m so grateful all the staff have been amazing. I can’t thank Kim’s hospital enough for the time and compassion they have given me. I can’t put into words just how much they’ve helped .Thank you to everyone I’ve spoke to or seen, you’re all amazing.”

Our patient stories

Why not read about some of our patients’ journeys and care with us. No one can tell you their story better.

Read our patient stories