Safe, outstanding quality care
Using your private medical insurance
KIMS Hospital and Sevenoaks Medical Centre are approved by all major medical insurance companies. If you have a personal private health insurance policy, or your company provide it for you, you can use it to pay for your care from your initial consultation through to treatment, surgery and aftercare such as physiotherapy.Not all private health insurance plans cover the same things. It’s very important to check exactly what you are covered for with your insurance provider. Here’s how to use your private health insurance to make a medical claim and get fast access to treatments:
1. Get a GP referral
To claim through your private medical insurance, you will most likely need a referral from your GP or other health professional.
There are some instances where your insurance company might let you self-refer for treatment such as physiotherapy. You’ll need to check that with your insurer directly.
It’s also important to check with your insurer that they will approve your appointment at either KIMS Hospital in Maidstone or Sevenoaks Medical Centre, depending on your preference.
2. Book your appointment with us
Once you have your referral from your GP, you can call or email our enquiries team who will give you all the information you need about our available services, treatments, consultants and appointment times, as well as locations.
3. Get in touch with your insurance company
Our team will give you all the information you need in order for your insurance company to provide you with an authorisation code.
It is important to contact your medical insurance provider to make sure that your possible treatment is covered by your policy.
Your provider will be able to discuss your policy with you and help you understand if there are any limits or excesses on your policy you need to be aware of.
In some circumstances, our team may be able to speak to your insurer on your behalf if you have any issues with the details of your appointment
4. Contact our team to give us your authorisation code
We’ll need to get your authorisation code to make sure the appointment is covered by your insurance provider. You can call our team or bring it with you on the day of your appointment.
5. If there are any excess charges or shortfalls
We’ll ask you to swipe your credit card when you arrive at reception and complete a registration form. This is to cover any insurance excess or shortfall your insurer is not liable to pay for. Your details will be kept securely and we will notify you in advance if it’s necessary to charge the card.
Why choose KIMS Hospital
Fast access to expert consultants
State-of-the-art facilities
The people caring for you
Our commitment to leadership
Our patients recommend us
Award winning hospital
Funding your care is simple
Patient stories
My stay at KIMS Hospital was great, they really couldn’t do enough for me. The nursing team were incredibly caring and helpful at a very daunting time; everyone put me at ease. Colin Turner – Knee replacement
I didn’t really think anything of the lump at first… I have private medical insurance through my husband’s work, so I booked an appointment in the Breast Clinic at KIMS Hospital. Imelda Bell – Breast clinic
Going into KIMS Hospital, it was so welcoming and so hospitable, within such lovely environments where you come in it feels more like a hotel than a hospital. Phillipa – KIMS Hospital Patient
- Make a general enquiry
- Appointment enquiry
Our team are on hand to help answer any queries you might have about coming to KIMS Hospital or Sevenoaks Medical Centre. You can use the form below and one of our team will be in touch. Alternatively to speak to a member of our friendly team, please call 01622 237 500 between 8am-8pm Monday to Friday.
If you would like to book an appointment, you can use the form below and one of our team will be in touch.
Alternatively to speak to a member of our friendly team, please call 01622 237 500 between 8am-8pm Monday to Friday.
Please be aware, if you are requesting a diagnostic scan such as an MRI, or CT, you must have a referral from a relevant clinician or Allied Health professional such as a physiotherapist.