Customer Service Administrator

Management & support 2836

Customer Service Administrator | Sevenoaks Medical Centre, Sevenoaks

Part Time – 22.5 Hours per week | £13,500 per annum (£22,500 Full Time Equivalent)

Are you an experienced administrator looking for part time work?  Are you keen to transfer your administrative skills into a private healthcare setting?

We have an exciting opportunity for an enthusiastic individual with a keen eye for detail to join our Sevenoaks Medical Centre as a Customer Service Administrator. 

As a Customer Service Administrator, you will be responsible for providing administrative support to the Centre in multiple departments including Front of House, Outpatients and Imaging.

You will be a strong and efficient administrator who is completely patient focused, with a desire to contribute to the delivery of healthcare at its very best.   This role is ideal for someone who has worked front of house in a high-end hospitality or retail environment.  Experience in a health care setting is advantageous but not essential.

Role Responsibilities include

As a customer service administrator you will?

  • Welcome all patients, visitors, consultants and staff to the centre
  • To provide an administration service to all departments
  • Responsible for the appropriate management of patient appointments
  • Ensure accurate records are kept at all times in line with GDPR

Person Specification

Essential

  • Educated to GCSE standard including Maths and English grade 4 or Equivalent
  • Positive and friendly in their approach to patient care
  • Experienced customer service role
  • Able to work both autonomously and part of a team

Desirable 

  • Experience working in an acute healthcare setting 

At KIMS Hospital we support our staff in building a career, encouraging them to feel their worth and enjoy their time at work. Our One Team culture creates a working environment that offers you the time to care, whilst developing new skills and strengthening existing ones.

KIMS Hospital employees enjoy the following benefits:

  • Competitive Salary
  • Free Secure Staff Parking
  • Pension Scheme
  • Private Health Insurance
  • 33 Days annual leave plus extra time off for your birthday
  • Life Assurance
  • Annual Flu Vaccination
  • Free Eye Test
  • Relocation packages available

At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities and disability confident employer.

Whilst we make every effort to contact all candidates we often receive a high volume of applications. if you do not receive a reply within 1 working week, please assume you have not been shortlisted on this occasion. Previous applicants need not apply.

If you have any queries regarding this vacancy, Diane would be happy to help. Please give her a call on 01622 237634 or email recruitment@kims.org.uk.

Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service.   Information about the DBS checks can be found at https://www.gov.uk/disclosure-barring-service-check

Posted 5th May 2024

KIMS Hospital, Maidstone. Picture: www.matthewwalkerphotography.com

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Preparation is key

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First impressions count

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During the interview

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What do you want?

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When it's over

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