Care Support Worker - Bank

Nursing 3317

Care Support Worker (Bank)

Location: Sevenoaks & Tunbridge Wells
Contract: Bank
Hourly Rate: £13.20 per hour + holiday pay
Shifts Available: Monday to Friday, 8:00am – 8:00pm

Do you have experience working in a care or healthcare environment and a genuine passion for supporting patients? Are you confident working as part of a multidisciplinary team while maintaining dignity, privacy and confidentiality at all times? Are you looking for a flexible bank role that supports your career development within a respected private hospital setting?

If so, we’d love to hear from you.

Role Overview

As a Bank Care Support Worker at KIMS Hospital, you will play a vital role in delivering exceptional patient care and supporting the nursing team within outpatient and clinical settings. You will help ensure patients receive high-quality, compassionate care aligned with the KIMS vision of “championing healthcare at its best”. This role is ideal for someone patient-focused, adaptable, and committed to excellent standards of care and patient experience.

Main Responsibilities

  • Support patients before, during and after clinic appointments, ensuring comfort, dignity and reassurance at all times.
  • Monitor and record basic clinical observations such as temperature, pulse, respirations and weight, maintaining accurate patient records.
  • Assist with patient admission and registration processes and act as a chaperone when required.
  • Prepare and maintain clinical equipment, treatment areas and supplies to ensure smooth running of clinics.
  • Champion infection prevention and control, patient safety, confidentiality and KIMS values in all aspects of your work.

Essential Criteria

  • NVQ Level 2 or 3 (or equivalent) and a minimum of 6 months’ experience working in a care environment within the last 3 years.
  • A caring, compassionate approach with excellent communication and interpersonal skills.
  • Ability to work effectively as part of a team while maintaining confidentiality and professional boundaries.

Desirable Criteria

  • Flexibility to work across different departments and adapt to a fast-paced environment.
  • Basic IT/keyboard skills.

About KIMS Hospital

At KIMS Hospital we understand our people are our biggest asset and as such we are focused on ensuring they feel happy and valued both in and out of the workplace. That’s why we have created a benefits package to support your emotional, financial, and physical wellbeing.

KIMS Hospital bank workers enjoy the following benefits:

  • Competitive hourly rate
  • Holiday pay
  • Flexible working hours
  • Free staff parking
  • Annual flu vaccination

At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities and disability confident employer.

If you have any queries regarding this vacancy, Diane would be happy to help. Please give her a call on 01622 237634 or email recruitment@kims.org.uk.

Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service. Information about DBS checks can be found at: https://www.gov.uk/disclosure-barring-service-check

Posted 22nd January 2026

Interview Tips

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Preparation is key

Before your interview, take the time to research your potential new employer, finding out about their company values and what you might expect working there. Have a clear travel plan ready for the day of the interview, allowing extra time for possible delays - being punctual will allow you time to gather your thoughts and check your notes. And don’t forget to bring the appropriate ID with you.

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First impressions count

Making a good first impression will get your interview off to a great start. It shows you are taking your application seriously and that you are diligent and conscientious. Dress smartly and make sure you are well presented. In no circumstances should you be chewing gum and your mobile phone should be switched off.

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During the interview

Take reassurance from knowing that your interviewer can often be as nervous as you. Be polite, honest and open, maintaining eye contact with them. Talk as clearly and confidently as you can and if you don’t understand a question, ask for clarification. When answering, focus on positive experiences and be prepared to go into detail about your previous positions and your future aspirations.

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What do you want?

There will be opportunity for you to ask questions about the organisation and the role. Take this chance to ask about things that are important to you. Such as, what is expected of you in the first 6 months? Or, what training opportunities are there? Or, what has the interviewers experience of working for the company been like? It’s an excellent way of showing genuine interest.

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When it's over

It’s important to leave the interview on a positive note. If you haven’t already discussed it, you may want to ask when you can expect to hear about their final decision. When it is time to leave, smile and thank them for seeing you. Shake hands firmly and confidently, and if you have enjoyed discussing the job, tell them.