Clinical Administrator – Outpatients

Location: KIMS Hospital, Maidstone

Salary: £26,436.80 per annum

Contract: Permanent, Full Time

Hours: Monday to Friday, 9:00am – 5:00pm

Are you an organised and patient-focused administrator looking for your next challenge? Do you thrive in a busy healthcare environment where no two days are the same? Are you passionate about delivering an exceptional patient experience and supporting clinical teams to provide outstanding care?

KIMS Hospital is seeking a professional and enthusiastic Clinical Administrator to join our busy Outpatients Department. This is an excellent opportunity for an experienced administrator or receptionist who enjoys working in a fast-paced environment and takes pride in delivering outstanding customer service.

As a Clinical Administrator, you will play a key role in supporting the smooth running of our Outpatients service. Acting as a central point of contact for patients, consultants, and colleagues, you will provide comprehensive administrative support whilst ensuring every patient receives a warm, welcoming, and professional experience throughout their journey with us.

Key Responsibilities

• Provide a friendly and professional administrative service to patients, visitors, consultants, and staff.
• Manage high-volume telephone enquiries, directing calls efficiently and always maintaining confidentiality.
• Support clinic administration, including appointment bookings, clinic preparation and documentation management.
• Process and maintain accurate patient information and departmental records.
• Assist with audits, quality improvement activities and departmental compliance requirements.

Person Specification

We are looking for someone who has:

• Previous experience in an administrative, reception or customer service role.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to prioritise workloads effectively.
• Good IT skills, including Microsoft Word and Excel.
• Excellent attention to detail and accuracy.

Why Join KIMS Hospital?

KIMS Hospital is the largest independent hospital in Kent and we are proud of our reputation for delivering safe, high-quality patient care. We are equally committed to supporting our colleagues and providing a rewarding working environment.

Our benefits include:

• Competitive salary
• Private Healthcare Scheme
• 33 days annual leave including bank holidays
• Free secure staff parking
• Pension scheme
• Life Assurance
• Employee Assistance Programme
• Free eye tests
• Discounted staff bistro
• Blue Light Card eligibility
• Annual flu vaccination
• Wellbeing support initiatives

If you are a motivated administrator with excellent customer service skills and would like to become part of a dedicated and supportive Outpatients team, we would love to hear from you.

Apply online today and help us deliver exceptional patient care at KIMS Hospital.

If you have any queries regarding this vacancy or would like to discuss the role further, Diane would be happy to assist. Please contact her on 01622 237634 or email recruitment@kims.org.uk.

At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities employer.

Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service.   Information about the DBS checks can be found at https://www.gov.uk/disclosure-barring-service-check

Posted 11th June 2026