Coronavirus Information For Our Patients

Important information for our patients during the coronavirus (Covid-19) outbreak

Supporting the NHS during the COVID-19 Outbreak

At KIMS Hospital, our mission has always been to provide safe, outstanding quality care for our local community. Along with other independent healthcare providers across the county, we are working closely with the NHS to support them by providing care to those patients that still need urgent treatment for other health conditions during the COVID-19 outbreak.

We have postponed all our non-urgent treatments and surgeries to ensure that we can provide essential support for the NHS whilst they focus on battling the Coronavirus.

We are still seeing patients for some more urgent health conditions. If you have any queries related to an upcoming appointment you can reach our team by calling 01622 538153 or emailing

We’ll be updating this page with new information as required.

Thank you for your support and understanding.

Visitors to the hospital

So that we can protect the safety of our patients and staff, it is important for us to reduce the number of visitors to the hospital.

Therefore from Monday 30th March, until further notice, we are asking that the following be adhered to:

  • If you have an outpatient appointment, please come alone. If you need someone to drive you, we politely ask that they wait in the car
  • Visitors are not permitted into the hospital to see patients at this time

We can review these measures on an individual basis for special cases. Please contact the hospital by calling 01622 538 153 or emailing if you wish to discuss your upcoming appointment.

We understand these measures are strict, but we hope you agree they are necessary for the safety of all. Thank you in advance for your understanding.

Government Advice

The Government has issued the following instructions:

Stay at home

  • Only go outside for food, health reasons or essential work
  • Stay 2 metres (6ft) away from other people
  • Wash your hands as soon as you get home

If you have Symptoms

  • Stay at home if you have a high temperature (37.8 or above) or a new, continuous cough
  • Do not go to a GP surgery, pharmacy or hospital.
  • You do not need to contact 111 to tell them you’re staying at home

How long to stay at home

  • If you have symptoms, you should self-isolate and not leave your house for 7 days or until your symptoms are gone
  • If you live with other people, they should stay at home for 14 days from the day the first person got symptoms

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days. If you have to stay at home together, try to keep away from each other as much as possible. Use the NHS 111 online service if you feel you cannot cope with your symptoms at home, your condition gets worse or your symptoms do not get better after 7 days.

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