{"id":2706,"date":"2026-04-25T13:02:06","date_gmt":"2026-04-25T12:02:06","guid":{"rendered":"https:\/\/kims.org.uk\/careers\/vacancy\/customer-service-administrator-sevenoaks-3406\/"},"modified":"2026-04-25T14:02:09","modified_gmt":"2026-04-25T13:02:09","slug":"customer-service-administrator-3406","status":"publish","type":"vacancy","link":"https:\/\/kims.org.uk\/careers\/vacancy\/customer-service-administrator-3406\/","title":{"rendered":"Customer Service Administrator"},"content":{"rendered":"<p><b>Customer Service Administrator<\/b><\/p>\n<p><b>Location: Sevenoaks Medical Centre, Sevenoaks<\/b><\/p>\n<p><b>Hours: 40 Hours Per Week &#8211; Monday &#8211; Saturday between the hours of 8am &#8211; 8pm<\/b><\/p>\n<p><b>Salary &pound;26436.80 per annum<\/b><\/p>\n<p><b>Bring Your Administrative Skills to Life in a Supportive, Patient-Centred Healthcare Setting<\/b><\/p>\n<p>Are you an experienced administrator looking for a fresh and fulfilling opportunity? Do you want to be part of a team where your attention to detail, proactive approach, and organisation skills directly impact patient care?<\/p>\n<p>We&rsquo;re looking for a dynamic, friendly, and proactive <b>Customer Service Administrator<\/b> to join our dedicated team at <b>Sevenoaks Medical Centre<\/b>, part of <b>KIMS Hospital<\/b>, Kent&rsquo;s largest independent hospital. This is a fantastic opportunity to grow your career in a modern, fast-paced private healthcare setting &ndash; and make a real difference every day.<\/p>\n<p><b>Why This Role Is for You<\/b><\/p>\n<p>Whether you&#39;re from a high-end retail, hospitality, or reception background &ndash; or already have healthcare experience &ndash; this role is perfect for someone who thrives on delivering an exceptional experience from start to finish.<\/p>\n<p>In this varied, front-facing role, you&rsquo;ll support multiple departments, including <b>Front of House, Outpatients, and Imaging<\/b>, ensuring patients and visitors feel welcome, valued, and looked after.<\/p>\n<p><b>What You&#39;ll Be Doing<\/b><\/p>\n<p>As a Customer Service Administrator, your role will be central to the smooth running of the centre. You will:<\/p>\n<ul>\n<li>Greet and assist patients, visitors, consultants, and staff with a warm and professional manner.<\/li>\n<li>Coordinate appointments and ensure accurate patient records are maintained in line with GDPR.<\/li>\n<li>Deliver outstanding administrative support across departments, helping ensure seamless, high-quality care.<\/li>\n<li>Play a vital role in enhancing the overall patient experience, every day.<\/li>\n<\/ul>\n<p><b>What We&rsquo;re Looking For<\/b><\/p>\n<p><b>Essential:<\/b><\/p>\n<ul>\n<li>GCSEs (Grade 4\/C or above) in English and Maths (or equivalent).<\/li>\n<li>Previous customer service experience &ndash; ideally in a premium service environment.<\/li>\n<li>Confident using IT systems and managing appointments with care and precision.<\/li>\n<li>A team player with a positive, people-first approach.<\/li>\n<\/ul>\n<p><b>Desirable:<\/b><\/p>\n<ul>\n<li>Previous experience in a healthcare or clinical setting (advantageous but not essential &ndash; we&rsquo;ll support your development!).<\/li>\n<\/ul>\n<p><b>What You&rsquo;ll Love About Working with Us<\/b><\/p>\n<p>At <b>KIMS Hospital<\/b>, we believe in giving our people the time to care and the tools to succeed. You&rsquo;ll enjoy:<\/p>\n<ul>\n<li>A <b>competitive salary<\/b> and <b>permanent full-time hours<\/b><\/li>\n<li><b>Private Health Insurance<\/b><\/li>\n<li><b>Free secure staff parking<\/b><\/li>\n<li><b>Pension scheme<\/b><\/li>\n<li><b>33 days annual leave<\/b> (including bank holidays) plus a <b>paid day off on your birthday<\/b><\/li>\n<li><b>Life Assurance<\/b><\/li>\n<li><b>Annual flu vaccination<\/b><\/li>\n<li><b>Free eye test<\/b><\/li>\n<li><b>Relocation support packages<\/b> (where applicable)<\/li>\n<\/ul>\n<p>You&#39;ll also be part of a welcoming, collaborative team where your contribution is truly valued, and your professional development is actively encouraged.<\/p>\n<p><b>Ready to Join Us?<\/b><\/p>\n<p>If you&#39;re ready to bring your skills to a place that truly values them, we want to hear from you. For any questions, feel free to contact Diane on <b>01622 237634<\/b> or email <b>recruitment@kims.org.uk<\/b>.<\/p>\n<p><b>KIMS Hospital is proud to be an equal opportunities and Disability Confident employer.<\/b><\/p>\n","protected":false},"featured_media":0,"template":"","acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service Administrator | Job Vacancy | KIMS Hospital Careers<\/title>\n<meta name=\"description\" content=\"Customer Service Administrator job vacancy at KIMS Hospital. Find out more about a career at KIMS Hospital. 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