Part Time Guest Services Assistant

Management & support 2100

Job Summary:

KIMS Hospital, Maidstone is the largest independent hospital in Kent. 

This is a great opportunity to join our flexible Guest Services team as a Guest Services Assistant where you will support the Housekeeping team, serve patients their meals as a Ward Host and assist with patient transfer around the hospital as a Porter. 

For this position you will need superb customer services skills, with good attention to detail and strong communication skills.

This role is for 3 days per week, between the hours of 17:00 and 22:00. 

Role Responsibilities include:

  • To clean common areas, patient rooms and bathrooms as well as clinical areas to the required high standards
  • To work within infection control guidelines when involved with isolation/barrier nursing areas.
  • To ensure that all food and drinks orders are taken, prepared and served to the agreed standard, menus for each service are organised and that guests/patients are served according to their requirements
  • Wash up crockery and cutlery used in the provision of meal services within the kitchen and using the automated dishwashing equipment
  • Temperature check foods and record prior to service to patients
  • Under direction from the Guest Services Manager and at the request of other Service Leads, undertake Portering duties flexibly throughout the hospital.  This will include the transportation of patients, equipment, stores, waste materials and specimens.

Person Specification:

  • Have experience working within the hospitality industry, either within catering or housekeeping
  • Ability to work efficiently and keep calm, under pressure
  • Possess some knowledge of catering and cleaning standards
  • Have exceptional attention to detail, customer service skills and be a confident and dynamic team player.

KIMS Hospital employees enjoy the following benefits:

  • Competitive Salary
  • Pension Scheme
  • Private Health Insurance
  • 33 Days annual leave plus extra time off for your birthday
  • Life Assurance
  • Annual Flu Vaccination
  • Free Eye Test

If you do not receive a reply within 1 working week from the closing date, please assume you have not been shortlisted on this occasion.

Previous applicants need not apply.

If you have any queries regarding this vacancy, Diane would be happy to help. Please give her a call on 01622 237634 or email

At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities employer.

Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service.   Information about the DBS checks can be found at

Posted 30th November 2021

Interview Tips

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During the interview

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When it's over

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